At Victoria Blitz, it is our pleasure to serve you with an exceptional level of service comparable to the quality of the fine products we offer. If for any reason you wish to return your order, we will gladly extend our generous refund guarantee and your return must be received within 30 days(since the day item was delivered). All returns must be pre-authorized.
To request a return, please send an e mail to victoriablitz with the reasons for your return: you’ll receive an answer about it in next 24 hours.
- All returns must be pre-authorized within 5 days from order’s delivery. Unauthorized returns may be refused or disregarded and the customers will be responsible for all the costs and loss (shipment fees, etc.)
- All returned items will be examined once they have been received.
- Any problem (damaged/defective/missing/incorrect items) regarding to the received package, should contact us within 5 days of took delivery, or the request would not be accepted. We will replace the new product for you if any damaged/ incorrect items are received; however, please leave the product in its original packaging, with the tag attached.
- All sales of Clearance items are final. Sale Quantities and Pricing stated are while supplies last. No return of Clearance items will be permitted for refund, credit or exchange unless product is damaged or is defective upon to examination.
- Returns will be made using UPS courier operating in Italy and internationally abroad